Chicago eLearning & Technology Showcase

Come see Jackie Zahn presenting live at the Chicago eLearning & Technology Showcase on Tuesday,  August 5, 2014!

How Asynchronous Face-to-Face Communication (AF2F) Can Improve SME Relationships

There are 100s of books on how to work with difficult SMEs. And now there’s AF2F. Your project is past due, your budget is drained, and team members are frustrated. Calls aren’t being returned, meetings are re-scheduled, and SMEs are completely disengaged. What happens when a conversation is needed and schedules can’t be aligned? Can we keep the robustness of a F2F conversation while allowing recipients to view messages at their convenience? This session will explain how to create an environment of understanding and dialogue and allow for “real time on your own time.”

At the end of this session, participants will be able to:

  • Use technology to remove communication barriers and improve SME response time
  • Use video to gather and confirm content
  • Explain the benefits of treating training teams like learners
  • Determine ways to use AF2F videos to achieve business objectives

Testimonials from the 2013 Chicago eLearning & Technology Showcase:

“This was my favorite session of the day. What a creative way to deal with SME challenges! This is really relevant to my work, since I have to work with SMEs across the country (and some in my own office who are simply impossible to get a hold of). I am definitely going to use these techniques in the near future.”

“Even better than advertised”

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